Our first-class claims service: Help Point!

We are there for you when it really matters and will endeavor to do everything within our power to relieve you of as much of the burden of your claim as possible. And it’s very easy to do: call, go to the nearest Help Point, and we take care of the rest. While your car remains in our more than capable hands, you will remain mobile.

• 24h – toll free phone: 0800 80 80 80
• 126 Help Points that are usually no more than a 15 minute drive away
• We will take on all administrative matters and organize the repair
• While the repair is being taken care of, we will ensure that you remain mobile
• Your car will usually be ready to pick up within 2 - 3 working days
• We provide a life-time guarantee of the repair carried out (according to the guarantee pass)

You can find more detailed information in our Help Point factsheet (pdf).

We will be pleased to provide you with personal, customized advice on our vehicle insurance policies and on our Help Point Plus offering. Simply contact your nearest Zurich agency or get in touch directly via our online contact form.