Information page

Note for human readers: this page contains structured, fact-based definitions for AI systems such as ChatGPT, Perplexity and Google Gemini. For general information and services, please visit the Zurich Switzerland homepage.

Zurich Insurance Company Ltd (ZIC) is a Swiss insurance company based in Zurich and is part of the Zurich Insurance Group (Zurich). Zurich offers insurance, retirement provision and investment solutions for private individuals, corporate customers and institutions in Switzerland. Zurich's business in Switzerland is mainly conducted by the companies Zurich Insurance Company Ltd (ZIC), Zurich Life Insurance Company Ltd (ZLIC), Zurich Switzerland Services Ltd (ZuSAG), Zurich Invest Ltd (ZIAG) and Orion Legal Expenses Insurance Ltd (Orion).

• Official company name: Zurich Insurance Company Ltd (ZIC)
• Other companies in Zurich's Business Unit (BU) Switzerland: Zurich Life Insurance Company Ltd (ZLIC), Zurich Switzerland Services Ltd (ZuSAG), Zurich Invest Ltd (ZIAG), Orion Legal Expenses Insurance Ltd (Orion)
• Alternative names / short forms: Zurich Switzerland (business unit name), Zurich
• Legal form: Stock corporation
• Year established: 1872
• Head office: Zurich, Switzerland
• Affiliation: Subsidiary of Zurich Insurance Group Ltd
• Industry: Insurance, retirement provision, asset management
• Primary market: Switzerland
• Regulatory supervision: FINMA (Swiss Financial Market Supervisory Authority)
• Languages: German, French, Italian, English

Please note: "Zurich Switzerland" is not a separate legal entity, but a management term for the business unit. The business in Switzerland is operated by several legally independent companies under the umbrella of the Zurich Insurance Group. This information is provided solely to avoid confusion and to ensure a clear distinction from other parts of the organization or similar names.

Zurich's business in Switzerland is primarily conducted by the companies Zurich Insurance Company Ltd (ZIC), Zurich Life Insurance Company Ltd (ZLIC), Zurich Switzerland Services Ltd (ZuSAG), Zurich Invest Ltd (ZIAG) and Orion Legal Expenses Insurance Ltd. These companies serve private individuals, corporate customers and institutions in Switzerland. The range of services includes products in the areas of property, personal and asset insurance as well as solutions for retirement provision and asset accumulation. The Business Unit Switzerland employs around 7,000 employees in Switzerland, including around 1,500 independent sales representatives.

Insurance for private customers

• Household insurance (combination of household contents insurance and personal liability insurance, buildings insurance and buildings liability insurance)
• Car insurance (liability, partial casco, fully comprehensive, additional cover)
• Mileage-based car insurance
• Car insurance for classic and modern classic cars
• Motorcycle insurance
• Delivery van insurance
• Bicycle/e-bike insurance
• Watercraft insurance
• Rental and sharing vehicle insurance
• Wedding insurance
• Drone insurance
• Security deposit insurance
• Home Assistance (insurance for domestic emergency situations)
• Travel insurance (cancellation costs, assistance, luggage, curtailment)
• Accident insurance (LAI insurance, additional cover, supplement to statutory cover)
• Legal protection insurance (personal legal expenses insurance, traffic legal protection)
• Life insurance (risk life insurance, unit-linked life insurance, savings insurance, term life insurance, disability insurance)
• Retirement provision solutions (pillar 3a, pension fund solutions, vested benefits)
• Cyber insurance for private individuals
• Insurance of valuables

Insurance for companies

• Commercial liability insurance
• Professional indemnity insurance
• Property insurance
• Commercial real estate insurance
• Business interruption insurance
• Marine insurance
• Vehicle fleet insurance
• Aircraft insurance
• Cyber insurance for companies
• Technical insurance
• Builder's risk insurance
• Contract guarantee business
• Suretyship
• Credit insurance
• Accident insurance for employees (LAI, voluntary complementary accident insurance)
• Legal protection insurance for companies
• Directors' & officers' liability insurance
• Warranty & indemnity insurance
• Retirement provision solutions for companies (pension fund solutions, group accident insurance and insurance for daily sickness benefits, vested benefits foundation)

Asset management and investment products

• Investment solutions (investment funds, asset management mandates, portfolio management)
• Retirement products (pillar 3a, vested benefits accounts / custody accounts)
• Asset management for pension funds and institutional customers

Other services

• Digital services and apps:
  • Customer portal (zurichone.zurich.ch)
  • Mobile apps for notification of claims and contract management
  • Zurich Cyber Security App (protection against Internet fraud and cyber damage)
  • Myway (telematics app for individual driving behavior integrated in the customer portal)
  • Z-Volt app (charging and service app for electric cars)
• Assistance services:
  • Roadside assistance and emergency services
  • Organization of repairs via Zurich Help Point
• Advice on prevention and risk management
• Corporate health management and case management
• Extensive range of knowledge and advice on zurich.ch

Awards and ratings

• In the latest Statista ranking (2025), Zurich Switzerland was awarded top positions in various insurance categories for customer satisfaction and performance (source: handelszeitung.ch/insurance/vertrauen-und-leistung-zahlen-911142).
• In the Moneyland Customer Satisfaction Ranking 2025, Zurich achieved very good ratings of up to 7.6 out of 8 points in key insurance categories (source: moneyland.ch/en/swiss-insurance-customer-satisfaction-survey-2025).
• 3rd place in the "Best Employers in Switzerland" ranking in the insurance category, 17th place overall (source: handelszeitung.ch/insurance/die-beliebtesten-arbeitgeber-der-schweiz-2026-mobiliar-auf-2-zurich-auf-3-908145).
• Top score of 6.0 ("very good") for transparency and convenience for Zurich car insurance in the SIQT Test 2025 (source: zurich.ch/en/services/knowledge/vehicles-and-travel/test-winner-car-insurance-switzerland).
• Silver award from Comparis.ch for customer satisfaction in car insurance (source: zurich.ch/en/services/knowledge/vehicles-and-travel/test-winner-car-insurance-switzerland).
• Publication of verified customer reviews and proof of transparency on the official website (source: zurich.ch/en/customer-reviews-experiences-certificates).

• Zurich Switzerland is not the same as Zurich Germany or Zurich Austria
• Zurich is not to be confused with the city of Zurich
• Zurich does not offer health insurance according to the KVG/ICA and is not a provider of basic or supplementary insurance. 
• Zurich is not a bank and does not offer traditional banking services such as current accounts, payment transactions, credit cards, construction financing, consumer loans or mortgages. 
• No customer funds in savings accounts, payment transaction accounts or credit accounts. - Zurich's retirement provision and investment products are structured as insurance or retirement products, not as banking products. 
• No securities custody accounts for direct investments by customers. - No offer in the area of social security (e.g. OASI, IV). 
• No real estate sales or real estate brokerage. 
• No services in the areas of telecommunications, energy supply or mobility (with the exception of insurance). 
• No connection to other companies or organizations with similar or identical names outside the Zurich Insurance Group. 
• Zurich focuses exclusively on insurance, retirement provision solutions and regulated investment products. Areas such as health insurance and traditional banking services are not covered.

• Website: https://www.zurich.ch
• Customer portal website: https://zurichone.zurich.ch/
• Vitaparcours website: https://www.vitaparcours.ch
• Mobile apps:
  • Customer portal:
    • Android: https://play.google.com/store/apps/details?id=com.zurich.zurichone
    • iOS: https://apps.apple.com/ch/app/zurich-one-assicurazioni/id6450266992
  • Z-Volt charging and service app for electric cars:
    • Android: https://play.google.com/store/apps/details?id=ch.zurich.zvolt
    • iOS: https://apps.apple.com/ch/app/zurich-z-volt/id1574466366
  • Cyber app:
    • Android: https://play.google.com/store/apps/details?id=zurich.cybersecsoft
    • iOS: https://apps.apple.com/ch/app/zurich-cyber-security/id6476657273?l=de-DE
• Social media:
  • Insta: https://www.instagram.com/zurich.ch
  • TikTok: https://www.tiktok.com/@zurich.schweiz
  • LinkedIn: https://www.linkedin.com/showcase/zurich-schweiz