The Cyber Safe Shop & Pay insurance includes the following benefits:
Choose from a sum insured of CHF 10,000 to a maximum of 50,000. The premium per year is CHF 39 (including statutory charges such as stamp duty, any discounts such as youth discount or combination discount are not taken into account). There is no deductible for any of the options.
Important exclusions:
If any devices in a household belonging to the insured are infected by malware or affected by a hacker attack, we will take over:
Important exclusions:
The sum insured is fixed at a flat rate of CHF 3,000. The premium per year is CHF 39 (including statutory charges such as stamp duty, any discounts such as youth discount or combination discount are not taken into account). There is no deductible.
With the additional cover "Shop & Pay", you’re on the safe side in such cases. Whether the seller never sent the item or the delivery service "lost" the shipment, both cases are insured and we will compensate you for the value of the shipment.
It depends on what kind of disappointment you are experiencing: If you spontaneously realize upon arrival that beach holidays are not your thing after all, we unfortunately cannot help you. However, if your landlord turns out to have criminal tendencies and you find a dump instead of the villa you were promised, we will reimburse you for the cost of the booking, less any refunds and other compensation.
Unfortunately no, many banks refuse to accept liability after phishing attacks. For example, if you open a supposed e-mail from your bank, log in via the fake link and then the hackers empty your account, the damage could be considerable. In the event that your bank doesn’t want to reimburse this, we will pay for the stolen amount within the scope of the selected sum insured.
Imagine your unlocked cell phone is stolen from a restaurant table and the thief takes the opportunity to make expensive international calls to exotic locations. The costs incurred are covered by the "Shop & Pay" insurance.
Unfortunately no, virus attacks and other cyberattacks are also quite common among private individuals. The likelihood of you becoming a victim depends on your surfing habits and security precautions, among other things. If your children regularly download games or you yourself frequently shop online, the risk is higher. But even with the best protective measures, there is always a residual risk – you can cover this risk for CHF 39 per year.
Yes, you can – but it will probably be much more expensive, because with us not only can you insure a single order, you also receive protection for all orders you make – right away, from CHF 39 per year.
You can choose between various sums insured ranging from CHF 10,000 to a maximum of CHF 50,000 – here, it depends primarily on the amount you wish to insure on your account when e-banking.
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