Data protection

In order to make it easier for you to maintain control over the processing of your personal data, you have various rights in connection with our data processing under applicable law: 

• the right to request information from us as to whether we are processing your data, and which data we are processing; 
• the right to have data corrected by us if it is inaccurate;
• the right to object to our processing for specific purposes and to request the restriction or deletion of data unless we are obliged or entitled to continue processing it;
• the right to obtain from us the disclosure of certain personal data in a commonly used electronic format or to request that we transfer this to another controller;
• the right to revoke consent, provided our processing is based on your consent. 
• If we inform you about an automated decision (section 5), you have the right to express your position on this and request that the decision be reviewed by a natural person. 

Please note that certain conditions must be met in order to exercise these rights and that exceptions or restrictions may apply (e.g. to protect third parties or trade secrets). We will inform you accordingly where necessary.

If you wish to exercise any rights against us, please contact us in writing (see section 2). To enable us to rule out abuse, we must identify you (for example, with a copy of an identity card, if not otherwise possible). You also have these rights in relation to other bodies who work with us under their own responsibility – please contact them directly if you wish to exercise any rights in relation to their processing. 

If you do not agree with our handling of your rights or data protection, please let us know via the contact details listed under section 2. You can contact the Swiss supervisory authority here: www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html and the Liechtenstein Supervisory Authority at www.datenschutzstelle.li.

As a rule, you can also use our online service offer without disclosing any personal data such as your name or e-mail address to us (subject to certain functions or content, e.g. when communicating with us). In this case, we can clearly assign the data collected in connection with the use of our online service offer (you will find further information on this below; e.g. an IP address and information on accessed content; together "online data") to specific visitors, but not to persons known by name. In this sense, online data is not personal in any way. 

However, if you provide us with your name, an e-mail address or other personal data via an online service offer (see below), we will process this data. In addition to this processing, it would also allows us to link you to online data that would otherwise be non-personal. In this case, we may collect online data in connection with your continued use of the online service offer on a personal basis, and we will merge online data with other data about you in our systems and process it on a personal basis for additional purposes. Further information on this can be found in this section 3 and under section 4.

We and our advertising partners have an interest in targeting specific groups with our advertising, i.e. only displaying the advertising to people we want to address, if possible. 

For this purpose, we and our advertising partners also use cookies that can be used to record the content accessed or contracts concluded. This allows us and our advertising partners to display advertisements that we think will interest you on our website, but also on other websites that display advertisements from us or our advertising partners. If you consent to the use of these cookies, you will be shown corresponding advertising. If you do not consent to these cookies, you will not see fewer adverts, just other adverts.

This means advertising can be displayed that is tailored to you - in our online offers and on third-party sites.

We operate our own sites on social networks and other platforms (e.g. on Facebook, Instagram, LinkedIn, TikTok, Snapchat, Pinterest and YouTube). If you communicate with us there or comment on or disseminate content, we collect information for this purpose, which we use primarily for communication with you, for marketing purposes and for statistical evaluations (see section 3). The platforms may collect further online data, e.g. log data (section 3.2) and other details. Based on this, these platforms can evaluate how you use our online service offers (e.g. what content you view, what you comment on, "like" or share, etc.), and they can combine this behavioral data with other information about you (e.g. information about age or gender), and thereby create profiles about you, as well as statistics on usage of the site. The platforms use this information to personalize advertising and content, for market and user research, and to provide us and third parties with statistical user information. The respective providers also collect and use online data for their own purposes, possibly together with other data known to them, e.g. for marketing purposes or to personalize content. Insofar as we are jointly responsible with the provider, we enter into a corresponding agreement, about which you can obtain information from the respective provider (see below for Facebook). 

We process the data we receive from the platforms for the purposes described under section 4, in particular for communication, marketing purposes and market research. Content published by you (e.g. comments on public profiles and posts) may be redistributed by us (e.g. in our advertising on the platform or elsewhere), and we and the provider may delete content in accordance with the usage policy.

We send electronic newsletters to our customers in Switzerland, which also contain advertising for our offers and offers from group companies in Switzerland, but also for offers from other companies with which we cooperate. We ask for your consent beforehand, except when we promote certain offers to existing customers. 

In this regard, in addition to your name and e-mail address, we also process online data and other information about you so that we can personalize the content of our newsletters, including, for example, information about whether and when you open a newsletter, and which links you click on and when. For this purpose, our e-mail service provider provides a function that essentially works with invisible image data, which is loaded from a server via an encoded link and thereby transmits the relevant information. This is a common method that helps us to assess the effect of newsletters and to optimize our newsletters. You can avoid this by configuring your e-mail program accordingly (e.g. by switching off the automatic loading of image files).

We may also offer applications for installation on mobile devices ("apps") as part of the online service offer. During installation, the operator of the respective app store (e.g. Apple or Google) processes certain data for itself and according to its own data protection rules. 

When you use the app, we process data that you provide to us in the process (including, as the case may be, direct personal data such as name or e-mail address) and other online data, such as a unique mobile device identification number, your IP address, device information such as operating system information, and behavioral data (e.g. search queries, pages viewed and session duration) for the purposes set out under section 4.

We collect additional data about your behavior in connection with the use of our online service offer. We also use cookies for this purpose. These are small text files that are stored in the browser or in the end device and that are read when the online service offer is accessed again. Cookies usually contain an anonymous identification number so that we can recognize returning visitors as such, as well as further information about the visitor's behavior or settings in the online service offer. Depending on the purpose of use (see section 4), a distinction can be made between required cookies, performance cookies and marketing cookies.

If you do not agree to the use of cookies, you can configure your browser so that it generally does not accept cookies or no cookies from us, or so that you are informed when a cookie is saved. You can also delete existing cookies. You will find information on this in the help menu of your browser. Our online service offer will remain usable, but certain functions may not be available or only to a limited extent. You can also install a browser plug-in that tells you if and when third parties can access your browser.

Other technologies can also record behavior within the online service offering in similar way to cookies.

Please note that when visiting our online service offer from outside Switzerland, we only collect the online data that is needed to ensure the online service offer functions correctly. We do not collect further online data using cookies or other technologies, as long as as we can recognize the geographical origin of the access. To enable us to make this distinction, we also collect data about your approximate location.