Give us a call. We will be glad to help you

from 7:00 a.m. to 9:00 p.m. on weekdays. For immediate support in the event of a breakdown or an emergency, you can reach us any time, around the clock.

Report transport damage

So that we can help you as effectively as possible with your transport claim, please notify us as soon as possible by phone or by PDF form.

Notes for transport claims

For transport claims, it is vital to take rapid action to assess and minimize damages as well as to secure your right of recourse.

For insured events abroad, a local claims inspector (cargo surveyor) must be called in. You can find contact details in the List of Cargo Surveyors. 

Further information

Notification of Loss