Portrait Zurich Switzerland


Portrait Zurich Switzerland

Zurich: A strong Brand in Switzerland

More than 1.4 million customers in Switzerland place their trust in the products and services of Zurich. Every day, private individuals, small- and medium-sized enterprises as well as major corporations and institutions choose the security of our insurance, pension and investment products.

Zurich Switzerland at a glance

Zurich Switzerland handles the life and general insurance business of Zurich Insurance Group in Switzerland. As a company with a long tradition and deep roots in Switzerland, we place a high priority on the national traits of precision, reliability and security. Our core business is risk management. Whether we are working with private individuals, SMEs or corporations with global operations, we help our customers understand their risks – and protect them with comprehensive solutions.

Zurich is one of Switzerland's largest insurance companies. Zurich Insurance Group operates worldwide, employing a workforce with about 55,000 employees in over 215 countries and territories.

Portrait Zurich Switzerland

Market shares of the six largest insurers in Switzerland

P&C Insurance

Source : FINMA (2017) incl. Commercial Insurance

Life Insurance

Source: FINMA (2017) incl. Vita Joint Foundation

Customers: 1.4 million
Employees: approximately 5,100 (including sales force)
Zurich locations: approximately 200
27 Help points and numerous repair partners throughout Switzerland

Effective products

Zurich Switzerland's organization and products are structured to rapidly identify and meet customers' needs with highly effective products. The entire product range is distributed through a variety of channels: general agencies, regional and international brokers, distributors and direct sales (by telephone and online).

Private customers  SMEs  Large enterprises
  • Vehicle insurance
  • Household contents insurance
  • Private liability insurance
  • Legal expenses insurance
  • Wedding insurance
  • Travel insurance
  • Disability insurance
  • Child insurance
  • 3a Retirement savings account
  • Fund-based saving
  • Unit-linked life insurance
  • Financial/pensions planning
  • etc.
  • Accident/Daily sickness benefit
  • Occupational pensions
  • Aircraft insurance
  • Fleet insurance
  • Credit insurance
  • Directors & Officers liability
  • Construction insurance
  • Shipment insurance
  • Inventory insurance
  • Commercial liability
  • Professional indemnity
  • etc.
  • International insurance solutions
  • Insurance solutions for
    construction projects, fleet
    management and shipments
  • Financial lines, guarantees and
    sureties, credit insurance
  • International business travel
    insurance for employees
  • Legal liability solutions for
    environmental damage
  • Administration services,
    investment solutions and risk
    insurance for autonomous
    pension funds
  • etc.
 Zurich’s intelligent consulting offers individual solutions and world-class protection to fulfill all customer needs.

Customer-Friendly Service

First-rate claims management is a key factor of our success. Claims show whether we deliver on our promises – fast, uncomplicated and professional support. Every year, we take one million calls at our claims center, process 500,000 claims, serve 65,000 Help Point customers and help 2,000 people return to productive lives after an accident or illness.

Learn more about Zurich's Claims Management here.

Zurich Connect becomes Zurich

Zurich wants to offer customers a uniform and uncomplicated customer experience. For this reason, Zurich has now decided to incorporate the online offer of Zurich Connect under the Zurich brand from spring 2016. All insurance policies from Zurich Connect will be retained and continue to run under the primary brand Zurich.

Financial Condition Report of Zurich Life Insurance Company Ltd and Zurich Insurance company Ltd

The Financial Condition Report (FCR) provides the general public with an overview of the financial condition of the mentioned companies, covering business performance, its corporate governance and risk management, the adequacy of its risk profile and a description of its capital management.


The annual Financial Condition Reports can be found here. 


More information on the Group’s risk and capital management is provided in its annual report, which is available at www.zurich.com.