autoSense
A premium digital experience for your car and smartphone
- Vehicle diagnostics: autoSense records scheduled maintenance dates, system error codes and all other issues arising.
- Trip logbook: Routes driven, trip times, fuel consumption ... autoSense records it all for you.
- Vehicle localization: Find your car – wherever it may be parked or driven.
- Uncomplicated assistance: Having a breakdown? Had an accident? Zurich professionals are waiting to help you.
- Driving behavior: autoSense notices abrupt braking and idling time, and incentivizes economical driving.
- WiFi hotspot: With autoSense Plus, the entire family can stream, surf and game away.
- Exclusive Partner Services: You can make a reservation to have your tires rotated, for example, directly with AMAG via the app. And new services are being added to the program all the time.
Questions frequently asked by customers
What is a partner service?
autoSense is continuously adding to its range of additional services to simplify and improve the use of your networked vehicle.
One of our partner services is the AMAG partner service. Using this free service is beneficial to you as a customer:
1. Safe driving: if you receive a critical error code while driving, the AMAG workshop will be notified and can contact you, to advise you how to continue your journey.
2. Setting appointments: book your next service or tire change directly via the app.
To use this service, you must consent to some of your data being shared with AMAG. This concerns the following:
- Vehicle status information including error codes, fuel status and engine warning
- Distance and time stamps for journeys
- Vehicle identification number (VIN)
What does autoSense do with this customer data?
Customer data is handled in such a way that only the customers themselves have an overview of their vehicle data inside the app.
autoSense can present the customer with personalized offers. These
include services from autoSense itself as well as offers from partners. autoSense only passes data on to partners with the customer's express permission.
autoSense can present the customer with personalized offers. These
include services from autoSense itself as well as offers from partners. autoSense only passes data on to partners with the customer's express permission.
Who has access to user data?
Aside from the customers themselves, only autoSense has access to the data to facilitate use of the service.
Within the scope of activating partner services, the customers themselves can authorize individual partners to access relevant data for the rendering of partner services. This authorization can be revoked at any time by the customer.
Within the scope of activating partner services, the customers themselves can authorize individual partners to access relevant data for the rendering of partner services. This authorization can be revoked at any time by the customer.
Can multiple users access a single autoSense account?
The autoSense app is designed for an individual user. If two people use the same car, both must log in to a single account (same user name and password)
Other users such as service partners, which you find in your app, may only access data once you have expressly authorized such access.
Other users such as service partners, which you find in your app, may only access data once you have expressly authorized such access.
How much does autoSense cost?
autoSense Basic is free for Zurich customers. For non-Zurich customers there is a one-time fee for autoSense Basic of 69 Swiss francs (excluding WiFi), while the fee for autoSense Plus (with WiFi included) is 99 Swiss francs
What does autoSense do?
You can have a WiFi hotspot in your car, so that the kids can stream cartoons on long journeys. And you can make use of an automated logbook, which shows every kilometer driven. Or how about a direct digital connection to your car service center, which can remind you when you car is due for a maintenance checkup? autoSense connects your car to the internet and offers you access to all this and more via an app on your smartphone. The best part: you don't need a new car for it to work.
An open vehicle ecosystem
The innovative start-up autoSense is a joint venture by Zurich, AMAG and Swisscom. New services offered by these companies are continuously being added to the Partner Network program, providing customers a top-notch portal for vehicle-related services.
The innovative start-up autoSense is a joint venture by Zurich, AMAG and Swisscom. New services offered by these companies are continuously being added to the Partner Network program, providing customers a top-notch portal for vehicle-related services.