Huggel Carrosserie AG: When something good comes out of a claim

Even as a child, Jan Huggel – now the deputy managing director – spent his time among tool carts and lifting platforms. The smell of paint, tapping on car bodies and conversations with customers are all things that shaped him. Today, he continues to run the family business together with a team of 30 employees.

Whether it's a passenger car or a commercial vehicle, the team at Huggel Carrosserie AG not only performs repairs with in-depth technical expertise but also with a genuine understanding of their customers' needs. They want them to know that their vehicle is in the best hands and that they will be supported throughout the entire claim process.

A claim raises many questions: How do I report the incident? What does the insurance cover? How long will the repair take?

Huggel Carrosserie AG supports its customers from start to finish. The company handles repairs for passenger cars and commercial vehicles, as well as all aspects of claim management. Anyone who reports a claim directly to them will have a designated contact person. The garage coordinates clarifications with the insurance company, plans the repair and provides information about its progress. This ensures clarity about expenses for customers and means they don't have to worry about anything else.

For many small and medium-sized businesses, vehicles are an integral part of day-to-day operations – for example, for visiting customers, making deliveries or transporting materials. If vehicles break down, it can disrupt all operations or even bring them to a standstill. That is why Huggel Carrosserie AG places particular emphasis on providing prompt and efficient assistance in the event of a claim. As a Zurich Help Point partner, they can arrange replacement vehicles and coordinate repairs to meet operational needs.

Professionalism is a top priority at Huggel Carrosserie AG. Workshop procedures are clearly structured, and repair steps are documented and monitored.

The goal is not simply to repair vehicles, but to deliver them in a condition that is truly impressive – both technically and visually. That's why many customers keep coming back and appreciate the combination of quality and service.

The biggest challenge for the company lies in the area of human resources. Well-trained professionals are in high demand in the industry, and the pool of new talent is limited.

Huggel Carrosserie AG therefore places a strong emphasis on training and ongoing professional development. A well-coordinated, highly qualified team minimizes errors, enhances safety for customers, and ensures that even complex damage can be handled professionally.