Questions frequently asked by customers
What all can I have covered under property insurance?
- Real estate used commercially, such as factory and office buildings and multi-family housing
- Business inventories, such as furniture, equipment and warehouse stock
- Technical equipment such as computers, machines, heating systems and elevators
- Income generated by your company, and also rental income
- Costs incurred as a result of damage, such as for cleanup work
What is included in the basic insurance coverage?
Insure specific classic risks like fire and weather damage, theft, water damage and glass breakage, or go with All Risks insurance for comprehensive coverage including all classic risks.
What is ‘All Risks’ about?
All Risks insurance affords the best protection for SMEs. This means that everything not explicitly excluded is covered, including even damage caused by little accidents alongside fire, water damage and break-in insurance, for example.
Isn’t comprehensive coverage far too expensive?
You will be pleasantly surprised to find out that All Risks comes at a modest extra charge but affords major benefits.
What supplemental modules can I add on to the property insurance?
You can add on the following supplemental coverage options in modular fashion as required: simple theft, cyber risks, medical technology, epidemics, earthquakes, office electronics, machinery, technical building systems, transport and building liability.
What do I do if I have a claim?
You can contact us 24 hours a day, 7 days a week. We will immediately help you with your claim so you can be back for your customers as quickly as possible. We not only pay for direct damage/losses, but also cleanup costs and any replacement facilities. By request we will even arrange for a specialist to replace a door after a break-in, set up a drying machine after flooding or provide other relevant services.