Roadside Assistance: Stay mobile in an emergency

Breakdown assistance

Roadside assistance

Stay mobile in an emergency: Roadside assistance will keep you mobile. Roadside assistance is a module in our Zurich Relax Assistance.


Europe-wide protection

Our roadside assistance is valid for all of the insured persons’ motor vehicles (up to 3,500 kg total weight) in Europe.

Icon car

Insurance coverage in third party vehicles

It is also valid for vehicles that do not belong to you, but that you are driving (as long as these are registered in CH/FL).


Stay mobile – with roadside assistance

We assume additional costs of up to CHF 5,000 if the vehicle can no longer be used.

Benefits at a glance

  • You can insure all persons living in the same house­hold and their vehicles
  • You can also count on our roadside assistance when you drive private third-party vehicles
  • Your insurance advisor can add a mobile home weighing up to 9,000 kg to your insurance coverage
  • Zurich helps with breakdowns (incl. lost keys, fuel break­downs) and accidental damage (incl. collision, fire damage)
  • Your free 24-hour service line in the event of a loss in Switzerland is 0800 80 80 80; dial +41 44 628 98 98 from anywhere else in the world

Insurance benefits

Zurich is there for you when you need us – in Switzerland and abroad.

More details

Roadside assistance is a module in the Zurich Relax Assistance and is also available separately. In the event of a breakdown (incl. defective key, fuel and battery breakdowns) and accidental damage (incl. collision, damage caused by natural hazards, theft) we deliver the following benefits:

  • Organization and costs of local roadside assistance, including replacing small parts
  • Recovery costs up to CHF 2,000 are insured
  • Costs of towing your vehicle to the nearest garage able to carry out the repairs
  • A replacement car while yours is being repaired, plus the costs of accommodation, onward or return travel combined up to a total of CHF 5,000
  • Zurich pays the additional costs for new tickets for car ferries and trains up to CHF 1,000 if you miss your connec­tion because of a breakdown

Insured vehicles

  • Motor vehicles of up to 3,500 kg (Basic variant)
  • Mobile homes of between 3,500 kg and 9,000 kg total weight (Plus variant exclusively available from your insurance advisor)
  • Trailers pulled by insured motor vehicles

Our advisory service

Zurich Roadside Assistance gives you the best protection and keeps you mobile. We would be glad to advise you.
Relax Assistance

Travel Insurance

Whatever happens before and during your trip or when you’re home again, keep safe with Relax Assistance Travel Insurance.

Drive a car

Car Insurance

Third party liability, collision or partial casco: Zurich delivers the optimum choice in coverage for your individual car insurance.

Personal Liability Insurance

Private liability insurance

A claim involving third parties or property can quickly become expensive. Private liability insurance gives you comprehensive, worldwide coverage.


suitcase travel

Carefree holidays anywhere in the world

Would you like to travel, but don't know how to protect yourself from the unexpected? Read our Zurich Relax Assistance travel insurance case studies to get a better idea.
Child in car

Expert interview: “Safety when driving”

René Früh, Lead Vehicle Expert at Zurich, in interview. He reports on why driving cars has become much safer – and what risks remain.
A hailstorm.

When it's raining ice

Hailstones can cause terrible damage in the space of just a few minutes. The victims? Fruit trees, windowpanes and, primarily, cars.
A car is parked in front of a Zurich Help Point

Relax thanks to the Zurich Help Point

Many customers are glad to have car repairs organized for them in the event of damage – via the Zurich Help Point.