Roadside Assistance: Stay mobile in an emergency

Roadside assistance

Stay mobile in an emergency

Roadside assistance will keep you mobile. Roadside assistance is a module in our Zurich Relax Assistance.

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Europe-wide protection

Our roadside assistance is valid for all of the insured persons’ motor vehicles (up to 3,500 kg total weight) in Europe. It is also valid for vehicles that do not belong to you, but that you are driving (as long as these are registered in CH/FL).

Insurance coverage in third party vehicles

Our roadside assistance is valid for all of the insured persons’ motor vehicles (up to 3,500 kg total weight) in Europe. It is also valid for vehicles that do not belong to you, but that you are driving (as long as these are registered in CH/FL).

Stay mobile – with roadside assistance

We pay up to a maximum CHF 5,000 of the costs where the vehicle can no longer be used (e.g. for a replacement vehicle of equal value, accommodation required, onward or return travel with public transport or taxi, and the costs of vehicle transfers in Switzerland).

Benefits at a glance

You can insure all persons living in the same household and their vehicles
You can also count on our roadside assistance when you drive private third-party vehicles
Your insurance advisor can add a mobile home weighing up to 9,000 kg to your insurance coverage
Zurich helps with breakdowns (incl. lost keys, fuel breakdowns) and accidental damage (incl. collision, fire damage)
Your free 24-hour service line in the event of a loss in Switzerland is 0800 80 80 80; dial +41 44 628 98 98 from anywhere else in the world

Zurich is there for you when you need us – in Switzerland and abroad. Roadside assistance is a module in the Zurich Relax Assistance and is available separately for just CHF 114 a year. In the event of a breakdown (incl. defective key, fuel and battery breakdowns) and accidental damage (incl. collision, damage caused by natural hazards, theft) we deliver the following benefits:

Organization and costs of local roadside assistance, including replacing small parts
Recovery costs up to CHF 2,000 are insured
Costs of towing your vehicle to the nearest garage able to carry out the repairs
A replacement car while yours is being repaired, plus the costs of accommodation, onward or return travel combined up to a total of CHF 5,000
Zurich pays the additional costs for new tickets for car ferries and trains up to CHF 1,000 if you miss your connection because of a breakdown

Benefits outside Switzerland/Liechtenstein:

Zurich pays the costs of delivering replacement parts
Transport for your vehicle back to your place of residence
Customs duties and scrapping if the vehicle is a total loss

Insured vehicles

Motor vehicles of up to 3,500 kg (Basic variant)
Mobile homes of between 3,500 kg and 9,000 kg total weight (Plus variant exclusively available from your insurance advisor)
Trailers pulled by insured motor vehicles