Contact & Services

Do you have questions, would you like some advice or do you need to report an incident?

Notify a claim

Report online in just 5 minutes and track the status at any time.

Change address

Have you moved? Let us know your new address.

Two women sitting at a table, one with a laptop, in a consultation

Request advice

Do you have questions? We advise you personally and without obligation.

Simply complete online - with Zurich One for private customers

Change your address, download policy documents or report a claim – you can handle many concerns through our customer portal Zurich One. Quick and easy – also via the app.

Find out more

Scan the QR code and download the app directly

Online checks for private customers

You don’t know which protection you need? We accompagny you through every step of your life.

Pension calculator: Identify and close any pension gaps

How much money will I have in retirement? How well would my family and I be protected in case of a crisis? Calculate your pension gap with just a few clicks.

Retirement provision and investment product recommendation

Our online check gives you an overview of our products that best match your needs in just a few clicks.

Contact

Have questions, feedback, or would you like advice in person? Here's how to reach us:

Write to us

Send us your request. We'll get back to you as soon as possible.

Find us

Need insurance advice or help with vehicle damage? We're close by.

Call us

We're here for you: Monday to Friday, 8 am to 6 pm. In emergencies, 24/7.

Switzerland: 0800 80 80 80
Abroad: +41 44 628 98 98