Professional indemnity for IT service providers

Protect yourself against risks with flexible insurance solutions from a capable partner

Information and telecommunications technology is advancing rapidly – and so are the risks facing service providers in the industry. You can protect yourself with a custom professional indemnity solution.

At a glance

  • You are protected from claims made against you
  • Coverage for bodily injury, property damage and financial losses
  • Wide range of insured activities  and supplemental coverage options
  • Zurich works on your behalf to fight off unjustified claims
  • You benefit from worldwide insurance coverage thanks to solutions and methods developed by the global Zurich Insurance Group

In detail

Loss, including data loss, is an inevitable risk in IT applications. More often than not, customers who suffer losses claim damages from their service provider. In these cases, Zurich's professional indemnity insurance protects you and your team from grave financial consequences.

Coverage for statutory liability claims

  • Zurich's professional indemnity insurance pays indemnification for wrongful acts committed while providing a service or manufacturing a product
  • It provides coverage if data is inadvertently lost, deleted or corrupted
  • You are covered in case of an infringement of data protection provisions or personal or intellectual property rights
  • The insurance also covers claims for damages associated with malware, phishing or cyber attacks

Comprehensive additional coverage 

The following additional coverage is automatically included:

  • Insurance coverage for gross negligence
  • Loss mitigation costs
  • Assumption of costs associated with investigation procedures
  • Privacy breach costs
  • Court attendance costs

Good to know

Information and telecommunications technology is evolving on a global scale. And so are the risks assumed by service providers in the industry, such as:

  • Software fails to meet the customer's agreed-upon requirements
  • Defective or faulty software impairs or completely stops your customer's business
  • Corruption and/or loss of your customer's or a third party's data
  • Infringement of intellectual property rights (especially copyrights) and licenses
  • Transmission of malware
  • Faulty network security
  • Breach of a service level agreement (SLA)
  • Failure to update existing software (maintenance)
  • Failure to advise customers adequately when selling standard software

These complex global risks demand a reliable, capable global partner – a partner like Zurich. Contact us. We would be happy to assist you.

Your consultation

Protect yourself from claims for damages from customers. We would be glad to advise you.

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from outside Switzerland +41 44 628 98 98