Friendly, fast and uncomplicated handling! Thank you!
Very good service and easy, customer friendly process.
Everything was dealt with between the garage and Zurich insurance. If I don’t have to worry about the payments-I.e. Zurich pays garage directly-then I am very happy.
Assistance arrived but there was waiting time.
Seamless process, effective communication.
I don’t think I got the same type of frontwindow installed. Next time I will not go back to the Zurich partner, but to an official brand garage.
Service was very good in general, professional and quick.
Easy handling!
Communication when it‘s needed.
To continuously improve our offerings, we invite our customers to share their experiences with Zurich through an online survey. They rate various touchpoints, products, and services on a scale from 0 to 10, and can add personal comments. All ratings are subsequently converted to the familiar 5-star scale.
The overall rating is based on the average of all customer reviews and is updated regularly (at least quarterly), on our website.
We regularly publish selected customer reviews which include comments about our products and services – even if the feedback is critical.
All comments and reviews are anonymised using initials before publication. If necessary, we also anonymise other personal data, such as the names of employees or advisers. Ratings are converted from a 0–10 scale to a 1–5 star scale. Comments are published in their original wording.
