autoSense
A premium digital experience for your car and smartphone
- Cashless: Park and fill-up without a wallet or standing in line.
- Vehicle localization: Find your car – wherever it may be parked or driven.
- Uncomplicated assistance: Having a breakdown? Had an accident? Zurich professionals are waiting to help you.
- CO2 footprint: Compensate for your trips and support your favorite project at myclimate.
- Driving behavior: autoSense notices abrupt braking and idling time, and incentivizes economical driving.
- Vehicle diagnostics: autoSense records scheduled maintenance dates, system error codes and all other issues arising.
- Trip logbook: Routes driven, trip times, fuel consumption ... autoSense records it all for you.
- Exclusive Partner Services: You can make a reservation to have your tires rotated, for example, directly with AMAG via the app. And new services are being added to the program all the time.
- Manipulation alarm: Receive immediate notification if someone tampers with your car.
Questions frequently asked by customers
CO2 compensation
You can compensate for the individual CO2 emissions of your vehicle easily and conveniently in the autoSense app and thus make a personal contribution to climate protection. Simply select the project you want to support at "Zurich Service" under the keyword "CO2 compensation". The amount needed for compensation is invested via myClimate in the climate protection project selected. Your driving performance is automatically collected for calculation of the CO2 compensation.
What is a partner service?
autoSense is continuously adding to its range of additional services to simplify and improve the use of your networked vehicle.
One of our partner services is the AMAG partner service. Using this free service is beneficial to you as a customer:
1. Safe driving: if you receive a critical error code while driving, the AMAG workshop will be notified and can contact you, to advise you how to continue your journey.
2. Setting appointments: book your next service or tire change directly via the app.
To use this service, you must consent to some of your data being shared with AMAG. This concerns the following:
- Vehicle status information including error codes, fuel status and engine warning
- Distance and time stamps for journeys
- Vehicle identification number (VIN)
What does autoSense do with this customer data?
Customer data is handled in such a way that only the customers themselves have an overview of their vehicle data inside the app.
autoSense can present the customer with personalized offers. These
include services from autoSense itself as well as offers from partners. autoSense only passes data on to partners with the customer's express permission.
autoSense can present the customer with personalized offers. These
include services from autoSense itself as well as offers from partners. autoSense only passes data on to partners with the customer's express permission.
Who has access to user data?
Aside from the customers themselves, only autoSense has access to the data to facilitate use of the service.
Within the scope of activating partner services, the customers themselves can authorize individual partners to access relevant data for the rendering of partner services. This authorization can be revoked at any time by the customer.
Within the scope of activating partner services, the customers themselves can authorize individual partners to access relevant data for the rendering of partner services. This authorization can be revoked at any time by the customer.
Can multiple users access a single autoSense account?
The autoSense app is designed for an individual user. If two people use the same car, both must log in to a single account (same user name and password)
Other users such as service partners, which you find in your app, may only access data once you have expressly authorized such access.
Other users such as service partners, which you find in your app, may only access data once you have expressly authorized such access.
If you order an autoSense adapter on this website by April 16, 2021, Zurich will send it to you free of charge. The adapter can only be used together with the autoSense app. Monthly usage fees may apply for the use of the app. These do not apply in the case of activated Partner Services (such as Zurich Services). The service is provided by autoSense. Zurich acts as an intermediary. You do not need to have an existing customer relationship with Zurich. By participating in this promotion, you consent to Zurich's Privacy Policy. Zurich will use the information you provide to register with autoSense and send you a verification code to enter in the autoSense app. Once this is done and the registration process is complete, Zurich will send you the autoSense adapter you ordered.
By placing an order, you also grant Zurich permission to contact you by telephone for the purpose of providing information about its products.
An open vehicle ecosystem
The innovative start-up autoSense is a joint venture by Zurich, AMAG and Swisscom. New services offered by these companies are continuously being added to the Partner Network program, providing customers a top-notch portal for vehicle-related services.
The innovative start-up autoSense is a joint venture by Zurich, AMAG and Swisscom. New services offered by these companies are continuously being added to the Partner Network program, providing customers a top-notch portal for vehicle-related services.