Zurich and Social Media

Legal information on the unse of Social Media

Please observe the following legal information when contacting Zurich Insurance Company Ltd via social media:


  • You are personally responsible for the entries you publish, and you grant us an unlimited, free-of-charge right of use when sending a comment, photograph or videos.
  • Your submissions should be related to the content published in the respective medium (no spam).
  • Submissions must not contain offensive, racist, sexist, slanderous or generally discriminatory remarks.
  • Published contents must not breach Swiss law (especially personality and copyright law) or the rules of Facebook. Moreover, they must not encourage others to commit such breaches.
  • Submissions must not contain any advertising for companies and/or products or services.
  • Your submissions must not contain any personal information about other persons who have not agreed to the publication of such.
  • In particular, we reserve the right to remove submissions that violate our company rules, breach Swiss law or have nothing to do with the content of our Facebook page (spam, advertising). Additionally, we reserve the right to delete entries at our own discretion and if necessary to block our Facebook page for certain users.


  • Social media are public platforms that enable all to express their views. We can only accept responsibility for our own comments.
  • The contents published by us on this page are for information only. They shall not be construed as advertising, offers, recommendations or encouragement to perform an investment or divestment. Moreover, they shall not be interpreted as promises or offers for jobs at Zurich Insurance Company Ltd.  
  • Occasionally, we refer to third-party websites via social media. This does not represent an official recommendation of the contents or of the authors of these websites.
  • Zurich Insurance Company Ltd is neither affiliated with nor in any way responsible for Facebook, Twitter or any other social media platform provider. We therefore cannot control how these providers or other third parties use the information that you share via these pages. Please read up on their privacy and security policies. Zurich Insurance Company Ltd does not accept any responsibility for the conduct of these providers or other third parties.


  • We will never ask you for personal details via social media. We recommend that you not publish any personal details (either of yourself or of third parties), such as age, addresses, contact details, etc., via social media.
  • Zurich complies with Swiss privacy legislation and only uses data received via social media for the purposes associated with the respective platform.

Questions about Zurich

  • We cannot comment on any speculations on Zurich as a company or on the insurance market.
  • Social media are not suitable for answering questions about the products and/or services of Zurich. Please send your request directly to your customer advisor, a Zurich general agency in your vicinity (can be found at www.zurich.ch) or to social-media@zurich.ch.