Professional indemnity insurance for the ICT industry

Information and telecommunications technology is evolving on a global scale. And so are the risks assumed by service providers in the industry, such as:

• Software fails to meet the customer's agreed-upon requirements
• Defective or faulty software impairs or completely stops your customer's business
• Corruption and/or loss of your customer's or a third party's data
• Infringement of intellectual property rights (especially copyrights) and licenses
• Transmission of malware
• Faulty network security
• Breach of a service level agreement (SLA)
• Failure to update existing software (maintenance)
• Failure to advise customers adequately when selling standard software

Loss, including data loss, is an inevitable risk in IT applications. More often than not, customers who suffer losses claim damages from their service provider. In these cases, Zurich's professional indemnity insurance protects you and your team from grave financial consequences.

Coverage for statutory liability claims

• Zurich's professional indemnity insurance pays indemnification for wrongful acts committed while providing a service or manufacturing a product
• It provides coverage if data is inadvertently lost, deleted or corrupted
• You are covered in case of an infringement of data protection provisions or personal or intellectual property rights
• The insurance also covers claims for damages associated with malware, phishing or cyber attacks

Comprehensive additional coverage 

The following additional coverage is automatically included:

• Insurance coverage for gross negligence
• Loss mitigation costs
• Assumption of costs associated with investigation procedures
• Privacy breach costs
• Court attendance costs