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Declare your insurance online

Here you can complete the declaration conveniently online and submit it directly.

Frequently asked questions

The following information is intended to help you use the declaration portal.

I am a fiduciary. How can I register and log in for various Zurich customers?

Simply use your own name and e-mail address to register. You do not have to register every single customer. Once you have registered, all you need to do is enter the customer number and the contract or policy number of an insured person. Then enter the data to be declared for this person and click on "Change customer" to enter the data for other insured persons. 

Our video guide also shows you how the declaration works.

For the declaration, you always need the customer number and the contract or policy number for the respective insurance. We send this information to the insured person or their representative every year.

How do I determine the data to be declared?

You will be guided step by step through the declaration on our platform and receive additional information to help you with some of the input screens. If you have any further questions regarding content, please contact the Zurich general agency listed on our declaration invitation or your insurance broker.

I discovered an error on my final invoice. How can I make a correction?

You can submit the correct data again via the declaration portal. To do so, log in to the platform again, click on "Make correction", and select the insurance product you want to correct.

If you would like to inform us of the correction in another way, please contact your responsible Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.

Why is one of my insurance policies not displayed in the declaration platform?

There can be various reasons for this: 

  • You pay a fixed premium for this contract and therefore do not have to declare your details to us. In this case, check your contract for any risk changes (e.g. changes to fixed insured wage amounts, turnover values, etc.) and get in touch with your contact person if you need to make any adjustments.
  • Your insurance is one of the products for which online declaration is not yet possible. You will therefore receive a paper form. 

We are continuously expanding our declaration platform so that we can offer online declarations for even more insurance policies in the future.

Where can I find the current premium rates to save to my accounting system?

If you have not received or will not receive a new policy with adjusted premium rates for the next calendar year, the previous premium rates (shown on the current policy document) will continue to apply. If you are unsure, you can also contact your responsible Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.

What is Lohnstandard-CH (Salary Standard-CH) / Swissdec, and how can I register for it?

The uniform salary reporting procedure (ELM) eliminates the need to manually fill out countless forms for different recipients, and the data is sent electronically directly from your payroll department with the click of a mouse.This creates the following advantages for you:

  • There is no longer any need to fill out declaration forms for personal insurance
  • Encrypted transfer of salary data to multiple recipients with a single click
  • Savings through reduced administrative costs
  • Time savings thanks to reduced verification
  • Correct wage data

The prerequisites for this are Swissdec-certified payroll accounting software (providers can be found at www.swissdec.ch) and configuration of the payroll program with your Zurich insurance profile before the first salary payment of the year.

 

We would also be glad to assist you personally

Technical support: If you have any problems with registration or transmission of data, please contact us at 0800 81 81 82 or by e-mail at dec.support@zurich.ch.

Professional support: If you have any questions regarding content, please contact your responsible Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.

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