Kaisin relies on the strength of partnerships and rents spots in cafés or co-working spaces in order to offer their bowls. "We want to meet our partners at eye level, be taken seriously, and maintain direct communication", says Delano Fischer. It was also very important to the founder-quartet to find a strong partner in the area of insurance, since none of them knew anything about this subject beforehand. "At the same time, we were aware that we had many risks in the catering sector that we needed to be covered against." In the founding phase the risk tolerance level was high. But as more employees were hired, the stronger the feelings of responsibility became. And appropriate cover became more important.