Ombudsman Should it not be possible to find a solution in case of differences of opinion, you also have recourse to the Ombudsman of private insurance and of suva. Ombudsman of Private Insurance
HIS information system The Swiss Insurance Association SVV has developed a data base to prevent insurance fraud. You can find information at www.svv.ch SVV
Customer survey Share your experience with us at survey.zurich.ch and collect bonus points (Blue Points). Customer survey